FluenzComplaints and Reviews

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  • Customers like
    • Product itself is great iyou can use it 1
  • Customers don't like
    • No customer service no compatibility updates 1

Imagine my surprise after spending hundreds of dollars on all 3 Italian versions to learn that none of it now works with Win 7, either disk or download version. Try to talk to Fluenz to find out a patch or workaround? Their website has no 800#. Try the 800# on the disks? They don't answer it and tell you to send an email. Send them an email? They say "they're on it" and no response. Very, very frustrating and surprising poor customer... Read more

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  • From mobile
  • Fluenz
  • Dec 09, 2015
  • #748273

I bought fluenz French through amazon the product described and what I received do not agree It suggest several cds. I got one and it works only if I was on line Amazon does not respond So who is at fault me. Will I get my money back to my hard drive. Add comment

I purchased Fluenz German after using the example on their website. I am former military, and was afforded total access to the RS library as part of training. I wish we had had this product instead. I never understood German more clearly or functionally than I do with Fluenz. Because it is geared to the English speaker, the verbal and grammatical flow just make sense now! I will be using my new skills to speak with my friends in Frankfurt,... Read more

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I purchased the language software called Fluenz French (Version 2) directly from fluenz.com. While I was very happy with the product itself, I am very surprised at the poor customer service provided by the fluenz staff. Customers who purchased the software prior to May 24 2010 were supposed to receive a redeemable coupon to download a foreign language film from iTunes - the idea being that hear the language in a different setting would help the... Read more

Was this review helpful? 6 38

This Mandarin language course has been wonderful. I am still learning from it but it by far is the best such course I've tried. As a result I've been keeping with it. There are a few quirks here and there but this course broke new ground and is much better designed than the Rosetta Stone course I borrowed from the library and tried. I'm told from a native speaker (who thinks the course is good too) that the instructor Sonia Gil has a... Read more

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