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I bought a product some time ago and realized my college program had dropped that language course, so I asked years later if I could swap it for another language and they happily obliged. To my knowledge, there is no better computer-based language learning software....
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5.0
I liked
  • Great customer service
  • Great product
#1001951
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I purchased the Italian box set but it is no longer supported by the program necessary to run it! I can't find any customer support information on their website.
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Anonymous
Alex

You can email Fluenz at usersupport@fluenz.com and they will get you setup with a free update to the latest version. Here is a link to their support page that is on their webs...

1.4
#982084
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Payed $405 au for a online downloadable fluenz in Mandrin. No contact or email or service or help. Dont buy it. Im one pissed customer.
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Anonymous
Fluenz

Hi there, Thank you for posting a message.Our apologies for any issue here, we're very sorry that you weren't able to locate our customer service support. We have a support li...

2.1
Saint Kilda, Victoria County
#880803
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I use the program daily despite great difficulty with the technology. After attempting to install an upgrade u can't access the French program on my iPad. The phone support is a recording referring me to online support. The online support info screen will not accept a...
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Anonymous
Anonymous

Hi there,We're very sorry for the frustration with getting the program updated, but we're happy to help troubleshoot. The best solution for the App is to uninstall and re-inst...

2.0
#860205
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Imagine my surprise after spending hundreds of dollars on all 3 Italian versions to learn that none of it now works with Win 7, either disk or download version. Try to talk to Fluenz to find out a patch or workaround? Their website has no 800#. Try the 800# on the...
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Anonymous
Anonymous

Hi there,We're very sorry for the frustration. Unfortunately Fluenz3 is not compatible with Windows 7. Since Microsoft stopped “mainstream support” of Windows 7 in January of ...

1.5
I liked
  • Product itself is great iyou can use it
I didn't like
  • No customer service no compatibility updates
#751249
Reply to reviews
I bought fluenz French through amazon the product described and what I received do not agree It suggest several cds. I got one and it works only if I was on line Amazon does not respond So who is at fault me. Will I get my money back to my hard drive.
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Anonymous
Fluenz

Hi there,Our apologies for the confusion with the disks. Fluenz3 comes with single installer DVD which, along with the activation email we sent you, unlocks all the languages ...

2.3
#748273
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I purchased Fluenz German after using the example on their website. I am former military, and was afforded total access to the RS library as part of training. I wish we had had this product instead. I never understood German more clearly or functionally than I do...
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5.0
#704507
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I purchased the language software called Fluenz French (Version 2) directly from fluenz.com. While I was very happy with the product itself, I am very surprised at the poor customer service provided by the fluenz staff. Customers who purchased the software prior to May...
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Anonymous
happy customer

What a whiney complaint. You sound like someone licked all the red off your candy and you are just really, really mad...about a trivial issue. The goal of the software is to h...

Anonymous
***tented user

I have used Fluenz Levels 1 and 2 for Spanish Latin America. My weakest subject in high school was French, so it is surprising to me that I have actually persevered with Spani...

#184886
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This Mandarin language course has been wonderful. I am still learning from it but it by far is the best such course I've tried. As a result I've been keeping with it. There are a few quirks here and there but this course broke new ground and is much better...
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Anonymous
S***y-Sasparilla

I have and enjoy the Italian course and find the variety of exercises very helpful, not to mention informative as they have information that you would actually USE if travelin...

Anonymous
Another Fluenz Appreciator

;) Nice to hear something positive here!

#121957
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